Multi-Tiered Volunteer Emergency Worker Plan

The Proactive Recruitment, Management and Training of Volunteers

To assist in Disaster Response and Recovery

Adapted for

XXX

by

Richard Hildreth

7896 Sedgwick Rd SE

Port Orchard, WA 98366

Letter of Promulgation

In recognition of the significant contributions that trained and managed volunteers can make during times of emergency, by action of the _________________________ this Volunteer Emergency Worker Plan, its appendices and forms are hereby adopted and set in place as part of the legally authorized Comprehensive Emergency Management Plan for ________________.

This plan is hereby adopted on ____________, 201X by Ordinance ________________

It is to be reviewed and readopted as part of the Bi-annual CEMP process.

1.       

Record of Changes

Change Date	Description of Change	Version

Record of Distribution

Date of Distribution	Sent to	Version

Table of Contents

Letter of Promulgation ………………………………………………………………………………………….1

Record of Changes …………………………………………………………………………………………………2

Record of Distribution ……………………………………………………………………………………………3

Section I: Overview

Purpose ………………………………………………………………………………………………………………….6

Scope ……………………………………………………………………………………………………………………..6

Situation …………………………………………………………………………………………………………………6

Planning Assumptions …………………………………………………………………………………………….6

Section II: Concept of Operations

Organizational Structure …………………………………………………………………………………………8

Roles and Responsibilities ……………………………………………………………………………………….

Section III: Direction, Control, Coordination

Command Structure / Chain of Command ……………………………………………………………..

Role of Volunteer Management Center……………………………………………………………………

Coordination ……………………………………………………………………………………………………………

Section IV: Communications                                   

Section I: Overview

Purpose

This plan provides guidance to _________________ for the use of community volunteers who will assist in the planning of, response to, recovery from, and mitigation against disaster.  This plan provides for organizational structure, recruitment and vetting of volunteers, training and use of volunteers under the appropriate Emergency Worker guidelines of the State of ________________.                   

Scope

This plan provides for the recruitment, development and maintenance of a multi-tiered volunteer emergency worker plan in and for the _____________________.  It provides a framework whereby individual volunteers can be better utilized to assist the community during times of disaster.  This plan does not specifically include coordination and utilization of third party volunteer groups such as faith based, business or non-profit groups.  It does however provide for how those groups might be included into the command structure.      

Situation Overview

______________________ is vulnerable to many hazards, natural, technological and man-made. These hazards are included in the Comprehensive Emergency Management Plan CEMP) and the Hazard Mitigation Plan (HMP). These events can impact the ability of this community to provide critical and needed services to its residents and visitors.  The purpose of this plan is to organize and manage volunteers in such a manner that these volunteer leverage and expand the capacity for this community to respond.

During times of disaster, ___________ employees, and other first responders (through mutual aid or other compacts) provide for the health and safety of _____________ citizens.  Additionally it is the policy direction of this community to protect life, property, the environment and economic viability. During times of disaster it may be necessary to supplement traditional responders with trained volunteers who may assist in both emergency and non-emergency operations.  At no time will a volunteer be used solely to supplant a regular employee or to avoid overtime.  In consideration of this the _________________ and its employee bargaining groups have met and agree to not challenge use of volunteers during times of emergency.

Planning Assumptions

This plan is based upon the following planning and operational assumptions:

a.      ________________ can expect frequent reoccurrence of certain disasters (flooding, windstorms, and power failure) as well as the periodic occurrence of large scale disasters (Earthquakes).

b.      There will be a continuing need for volunteers to assist in response and recovery operations during certain disasters.

c.       An overwhelming number of spontaneous, unsolicited and emergent volunteers may arrive within the impacted area in order to assist responders.

d.      The establishment of this Multi-Tiered Emergency Worker Plan will assist in the recruitment, management and utilization of these volunteers in advance of an actual emergency.

e.      Change in community leadership, emergency management staff might otherwise disrupt traditional volunteer resources.

f.        Organization of volunteers under this plan provides for a more effective and efficient use of volunteers as well as maintains ICS and Span of Control as appropriate.

g.      By identification, training and management of volunteers the __________________ can provide needed services to disaster victims, citizens and fellow responders in a more efficient fashion.

Section II: Concept of Operations

During any emergency a core group of volunteers may be needed to assist in emergency operations.  In non-emergency times, potential volunteers will be recruited, trained and organized to provide for safe integration into emergency response.  To facilitate the organization of these volunteers and to reduce and/or limit the need for staff supervision a multi-tiered system is introduced that shall provide entry level, mid-level and supervisory level opportunities for volunteers.  From the emergent level (Tier III), select volunteers who demonstrate leadership skills shall be recruited and provided additional training.  These volunteers (Tier II) shall provide basic supervision of groups and prepare and maintain appropriate documentation for the purposes of their assigned task.  From Tier II volunteers, individuals showing a high level of skill may be provided the opportunity to advance to Tier I supervisors. Tier I volunteers will assume a higher level of responsibility and may interact with command and general staff as appropriate.  At all levels a regular system of training, exercise and skills development will be implemented. Through use of grants, donations and direct contribution all cost for this training shall be assumed by the city.

All prospective volunteers will fill out an application that shall include contact information, appropriate license and credentialing information, specialized skills the volunteer may have and a record of training.  This application shall be maintained in a secure database and may not be shared without the express written permission of the applicant.  As part of the Tier II and Tier I process, as well as any volunteer who may have access to vulnerable populations or private residences without close supervision, volunteers may be required to undergo a background check.

Basic minimum qualifications for all volunteers will be as follows:

·         18 years of age unless accompanied by and teamed with Parent or Legal Guardian.

·         Possession of valid Government issued  Identification

·         Free of any charges, arrest, convictions or other history which might otherwise disqualify you from certain missions.

Tier III volunteers, when recruited prior to a disaster will participate in basic emergency management training; receive an overview of the Emergency Volunteer Program and assistance in development of an appropriate training program.  When Tier III volunteer are recruited during an activation they will be given a basic orientation as well as safety briefing.

Tier II volunteers, in addition to the Tier III training receive training in volunteer supervision, documentation and specialized mission specific training.

Tier I volunteers will receive an advanced level of training including advanced training in Incident Command, Program Management, and  volunteer management.

Organizational Structure

For the purpose of maintaining functional organizational structure this program shall operate in two phases:  Activation Period and Training Period.  Each phase shall have a similar structure with appropriate modifications to maintain ICS Compliance.

Training Period:

Following recruitment and during non-activation periods volunteers will be considered in a training period.  This training shall be coordinated with the Training Coordinator and shall be recorded in the volunteer’s record of training.   

The Following will be considered the organizational structure during this training period:

Emergency Volunteer Worker

Training Coordinator

Volunteer Coordinator

Tier I or Tier II Volunteer Worker

Community Services Director

Emergency Operations Manager

 

Activation Period:

Whenever the Volunteer is involved in an actual emergency or a disaster exercise this period will be known as an Activation Period. Upon activation volunteers should report to the Volunteer reception center for assignment.  During this period members will be assigned according to skills and needs to a particular mission.  These assignments may be in the field, in the Volunteer Reception Center, the EOC or any number of functional areas.  During activation it is critical that Proper ICS compliance is maintained so a modified version of the previous organizational chart is used.  Tier I and II is the same.  Volunteer Coordinator will report directly to the Operations Section Chief or other person as designated by the Incident Commander.

Roles and Responsibilities

Community Services Director

During training period the Community Services Director or designee shall be the staff person with direct authority over the Volunteer Emergency Worker Plan.  In this position the CSD shall provide support for the program, recruit /register volunteers, coordinate times and facilities for organizational meetings and act as Liaison between program and all other agencies.

The CSD shall only exercise authority over program during times of training and shall work under the authority of the Emergency Operations Manager so long as this does not create conflict of interest or interfere with other appropriate lines of authority.

Operations Section Chief

During activation periods the Operations Section Chief (or other person as identified by Incident Commander) shall assume authority over volunteer program.  The OSC shall provide direction to the Volunteer Coordinator over tasked and missions needed.

Volunteer Coordinator

The Volunteer Coordinator receives direction from the CSD or OSC as appropriate and assigns task as appropriate to volunteer teams.  This position shall maintain volunteer rosters, arrange for certification, background checks and other duties as appropriate.  The VC shall work with Training Coordinator to maintain training and exercise program as appropriate.

Training Coordinator

The Training Coordinator shall work with All tiered volunteers to arrange for and advise on appropriate training plan for all volunteers.  During activation this person shall be responsible for basic orientation and safety briefings to volunteers.

TC shall maintain training records for all volunteers and work with VC to maintain training and exercise program as appropriate.

Volunteer Center Operations Manager

The Volunteer Center Operations Manager shall provide for the overall operations of the Volunteer Reception Center.  This shall include provisions for operational and logistical needs of reception center.  The VCOM shall not supervise volunteers other than those assigned to duties in or in support of the Volunteer Center.

Volunteer Emergency Worker Classifications

The following disciplines are recommended based on a division of skills, individual capabilities and /or volunteer interest.  Assignment to any classification does not prohibit participation in any other disciplines or classifications.

·         General Labor

This type of worker provides most operational task (sandbagging, debris removal, etc.) Typically untrained emergent volunteers are assigned to this discipline so long as health allows.  Trained Tier III and Tier II volunteers under this assignment may work as leads or strike team leaders. At no time shall untrained volunteers be allowed to work without appropriate supervision. Tier II volunteers may, if needed, promote untrained emergent volunteers to a lead position temporarily to maintain appropriate span of control. .  At no time shall span of control be exceeded. 

Includes but is not limited to, duties that can be performed without permanent specific emergency assignment.  These Emergency workers may include personnel who are not ordinarily a part of an emergency response organization and do not have specific training or qualifications, but whose participation is essential to a specific emergency operation such as sandbagging operations during a flood. These persons may be necessary for training and exercise activities such as serving disaster casualties.  These personnel shall register as temporary emergency workers for a period of time they are participating in emergency activities.  (WAC 118-04-100(6))

·         Administration

This type of worker will assist with the documentation, documentation collection and other duties as assigned by volunteer manager or volunteer center operations manager.  This type of worker may also be assigned a position in the volunteer reception center as needed.  During training periods these workers might be also used in volunteer recruitment and processing.

Care should be taken to prevent the mishandling of any sensitive information on volunteer or disaster victim intake forms.

Includes but is not limited to, technical, administrative and clerical services and may involve recruiting, coordinating and directing any emergency activities (WAC 118-04-100(1)

·         Training

This worker shall work with the training coordinator on training of all tiers of volunteers and of field delivered orientations. This worker should be familiar with training resources available.

Includes but is not limited to all activities, public and private relating to the education, process and proficiency skill building for the enhancement of emergency preparedness under the concept of comprehensive  emergency management, including but not limited to specific courses, workshops, seminars, exercises, volunteer training activities, which includes the administration, reporting and maintaining of appropriate records. (WAC 118-04-100 (15)).

·         Mass Care

This type of worker shall assist with the care, feeding and shelter of disaster victims as appropriate internally or with outside agencies.  Additionally these workers may be asked to assist in the setup, administration and operations of mass care medical facilities provided by outside agencies.

Includes but is not limited to, the provision of food, clothing, lodging in mass care centers for persons whose homes have been destroyed or have been made temporarily uninhabitable by emergency or disaster, evacuation service for other than medical cases, registration and information, health and welfare inquiries, provision of temporary housing, counseling performed by qualified councilors and other necessary assistance to disaster victims.  It includes all duties required by current shelter management guidelines and procedures published in approved state or emergency operations and shelter plans.  (WAC 118094-100(9))

·         Supply / logistics

In some cases volunteers and/or the volunteer center may need resources.  Working with the Logistics Section of the EOC, workers in this classification assist in the procurement of needed supplies, warehousing of standby resources and documentation as appropriate.

Includes but is not limited to procurement, warehousing, staging, sorting and release of supplies, equipment and materials required during a mission, emergency or disaster (WAC 118-04-100 (14))

·         Transportation

This type of worker will assist with the transportation of other volunteers and supplies to and from the field.  A worker in this classification must maintain reliable and safe transportation, have a clean driving record and maintain appropriate insurance on their vehicle.

This position includes but is not limited to the planning, organizing, maintaining, operating and coordinating available means of transportation for the movement of supplies, evacuees, personnel, service animals, livestock and equipment. (WAC 118-04-100(16))

Training Requirements

All volunteers will take at minimum the following programs as required for classification.  Additionally the Training Coordinator shall assist volunteers in accessing appropriate training for their discipline, skill development and/or supervisory duties.  A record of all training achieved by volunteer shall be maintained by the Training Coordinator as part of their official file.

Ideally every volunteer shall be able to access and be encouraged to participate in skills training to help them become more effective during activation.  Training is a useful practice that can reinforce leadership abilities and expose volunteers to new ideas and aspects of emergency response.

Tier III –Entry Level

During Training Period, all identified Tier III volunteers shall take ICS 100 and ICS 700 classes (online or in person).  A record of certificate shall be provided to Training Coordinator for file. 

All volunteers will be required to attend an orientation / safety meeting.

Additional training specific to discipline may also be recommended or required prior to any advancement.

Tier II- Intermediate Level

In addition to all Tier III requirements, Tier II volunteers shall take ICS 200. A record of certificate shall be provided to Training Coordinator for file. 

Additional training specific to discipline may also be recommended or required prior to any advancement.  This training may include, but is not limited to:

o   Animals in Disaster – Awareness and Preparedness (IS-10)

o   Special Events (IS-15b)

o   Are You Ready (IS-22)

o   Household Hazardous Materials (IS-55)

o   Developing and Managing Volunteers (IS-244)

o   The Role of Volunteer Agencies in Emergency Management (IS-288)

Additional classroom training specific to jurisdiction or jurisdictional needs may be required.  This training may include, but is not limited to:

o   Documentation of disasters

o   Orientation to Jurisdictional CEMP

It is highly recommended that Tier II volunteers attend CERT training to be provided by others.

Tier I- Advanced Level

In addition to all Tier III and Tier II requirements, Tier I volunteers shall take classes to build skills required to perform their function.  Typically these classes shall build interpersonal skills, management of volunteers and programs and planning.

When possible, Tier I volunteers should be given access to Advanced ICS classes (ICS 300/400) which are only available in classroom format.

Additional training specific to discipline may also be recommended or required.  This training may include, but is not limited to:

o   Functional Needs Planning Considerations for Emergency Management              (IS-197.EM)

o   Leadership and Influence (IS 240)

o   Decision Making and Problem Solving (IS-241)

o   Effective Communication (IS 242)

Participation in additional classroom training available through State or Federal programs are encouraged. This plan does not address funding or reimbursement for cost associated with these programs.  It is recommended that this issue be addressed by the legislative body by separate action.  Jurisdiction shall endorse the application of all Tier I volunteers who otherwise qualify for attendance in these programs.

This training may include, but is not limited to:

o   DHS/FEMA funded residence programs

o   Emergency Management Institute (EMI)

o   Center for Domestic Preparedness (CDP)

o   Texas Engineering and Extension Service (TEEX)

o   DHS/FEMA funded field delivered programs

o   Field Delivered programs such as IEMC, COOP Planning etc.

o   State or Local government programs

Section III:

Administrative Direction, Control and Coordination

Command and Control

At all times, the command and control of volunteers operating under this plan be under the direct authority of the jurisdiction.  In both training and activation periods, a clear chain of command is essential for Safe, Accountable and Effective operations. This direction however does not prohibit the placement of volunteers in supervisory positions inside the Incident Command System.

At all times, appropriate “Span of Control” is maintained and when possible supervision is to be provided by trained personnel (volunteer or staff). For the purposes of this plan, proper span of control is presumed to be 3 to 5 workers under 1 supervisor.

Coordination Functions

Documentation: The documentation, maintenance and safe storage of volunteer emergency worker records is critical to the successful utilization of volunteers during times of disaster.  This process must meet the appropriate standards as applicable by the state they are used in.  Specific Documentation shall include:

o   Volunteer Application

o   Emergency Worker Registration Card

o   Emergency Worker Identification Card

o   Statement of Personal Responsibilities of Emergency Workers Form

o   Emergency Worker Training Record

o   Emergency Worker Daily report

o   Training Mission Request

o   Mission Request

o   Claims Forms

Copies or links to these forms shall be maintained in the appendix of this document.

Recruitment of Volunteers: The recruitment of volunteers must be an ongoing process.  Volunteers by their nature are not required to organize, attend trainings or participate in activation periods.  Volunteers typically will participate in order to meet personal goals including the desire to protect their neighbors and give back to their community.  For any volunteer program to be successful this program must do what it can to meet those goals and provide participants with a positive environment in which they feel appreciated and motivated.

In any disaster we know that a certain segment of our population will respond with or without request of responders.  As much as possible, program should focus on identifying and recruiting this segment and demonstrate to them how by organizing under this program they can gain skills that will allow them to be more effective and thus more of a benefit to their community.

The greatest of all recruitment tools is word of mouth generated by a successful program.  It is important that any program be established at a pace that finds participants motivated but not stressed, challenged but not overwhelmed. An environment needs to be maintained where volunteers feel the time they dedicate to the growth of the program is worthwhile.

Recruitment can also be made inside existing volunteers, nonprofit organizations, churches, community and civic groups and schools.  It should be noted that the intent is not to steal away resources from these groups but to provide additional opportunities for these volunteers to grow. The win/win opportunities that creative partnerships can provide should be stressed to organizational leaders as well as potential volunteers.

Recognition and retention of volunteers: To retain and motivate a volunteer workforce is always a challenge.  For a volunteer to remain active they must be contacted and utilized on a regular basis.  They must feel personal benefit and value from their experiences or they will quickly lose interest.

Expression of appreciation cannot be over emphasized.  As volunteers do not typically receive payment for their services, a verbal thank you, a written note and official recognition can all be powerful motivators.

Care must be taken to provide volunteers a mission that compliments their perception of themselves and matches the skills they can provide.  As an extreme example you would not take a Doctor and have him filling sandbags. Not because this mission would be beneath them, but because it is not the best use of a valuable skill.  Although it is recognized that it will not be possible to match all skills with needs, acknowledging to the volunteer that every attempt will be made is important.

Finally training programs must be built strategically and adapted for each volunteer. 

Although access to online training may be open to anyone, consolation on putting together a particular series of classes together can be a great motivator.

Temporary Registration during a training or exercise: Upon activation, the Jurisdiction shall follow appropriate procedures to request and receive an official mission number.  Details on this process are included at the end of this chapter. Every registered volunteer shall receive an overview of this process during orientation and shall be informed of the rights and responsibilities of the volunteer emergency workers program. 

Registered volunteers operating under this plan may receive certain benefits including compensation of cost for deployment, injury coverage or liability protection.  Specific benefits should be listed as part of the process at the end of this chapter.

Criminal Background Checks: Due to the sensitive nature of dealing with victims of disaster, criminal background checks may be required for certain missions or duties. The requirement for criminal background checks may be used as part of the vetting process for certain assignments.  All supervisory positions may be required to have background checks due to potential access to sensitive information and or locations.

Mission / training numbers request and requirements:  The process for obtaining Mission Numbers in Washington State is governed by provisions of Washington Administrative Code 118-04.

(1) The emergency management division shall assign a mission number to approved missions or other emergency activities. The local authorized official shall notify emergency management division as soon as practical of all missions or other emergency activities under their jurisdiction and request the assignment of a mission number.

(2) The mission number assigned shall be a reference for the dispatch of resources to assist in the mission, recordkeeping, and reimbursement of any emergency worker compensation claims filed in connection with that mission.

(3) If additional resources from a different jurisdiction are needed to respond to an authorized mission, the local authorized official should make the request through the emergency management division duty officer.

(4) Requests from jurisdictions outside the state of Washington for the assistance of Washington state-based emergency workers should be coordinated through the requesting state, province or nation and the emergency management division duty officer. Compensation under chapter 38.52 RCW will only be available to individuals responding to missions outside of the state of Washington when the emergency management division duty officer has assigned a mission number is coordinating the mission with the requesting state, province, or nation, and where an interstate mutual aid or similar agreement governs the mission.

(5) Upon notification by an authorized official to report to duty at a specific time and place, emergency workers are entitled to the benefits and provisions under chapter 38.52 RCW when acting in compliance with such notification and these rules. Eligibility for compensation shall be limited to the time and distance necessary to travel to the duty station, performance of services, and reasonable time to return to the point of origin.

(6) Mission numbers shall not be applied for or assigned, nor shall compensation be provided for activities which directly involve the search for, apprehension of, detention, or arrest of suspects or persons in the act of committing or having committed a crime.

(7) Emergency worker daily activity report, Form EMD-078 or the equivalent shall be used as a part of the administrative record for each mission.

Filing of property loss or damage claims:  Emergency Workers may have the opportunity to receive compensation for property loss, fuel, tolls and other miscellaneous expenses.  To do this, workers need to fill out form EMD-036, fuel, toll and ferry reimbursable claim.  To file a personal injury claim volunteers would need to file form EMD-084. Property loss or damage claims is accomplished by filing form EMD-086.  All claims must be made through the jurisdiction having authority and must include all receipts and other documentation necessary.  For any claim it must be for “property that is deemed necessary and reasonable for the mission activity” (WAC 118-04-340(8))

Section IV: Communications

Notification of Volunteers: The Volunteer Coordinator (VC) is responsible for maintaining an updated contact list of emergency volunteer workers.  Upon activation or at the request of the Emergency Operations Center, the VC shall contact appropriate volunteers as needed.  Volunteers should not self-deploy to disaster locations but if out of contact, check in at volunteer reception center for assignment.

Communication while deployed: Communication during any disaster is often complicated.  Jurisdictional Resources may be used as authorized under ICS.

Personal resources may be used, however volunteers should conduct themselves professionally and courteously at all times while deployed on behalf of the jurisdiction.

Section V: Plan Development and Maintenance

The Multi-Tiered Volunteer Emergency Worker Plan is not a static document, but rather it will evolve as other emergency plans are revised.  Additionally this document should be reviewed and revised following any disaster to ensure the safe and efficient operations and management of volunteers.

Section VI: Authorities and References

Legal Authorities: Emergency Workers are provided for in Washington State Law under RCW 38.52 and WAC 118.04.  All claims, protections, classifications of workers, volunteer registrations and other coverage are under these authorities.

Liability coverage and Registration of Emergency Workers:  For an emergency worker to be enrolled and covered under RCW 38.52.180 and WAC 118.04 the jurisdiction must follow all procedures outlined to register workers.  There are two forms of emergency worker registration (1) Permanent Registration and/or (2) Temporary Registration.

1)      Permanent Registration – For a volunteer under this plan to receive permanent registration they must first be a registered Tier I, II or III volunteer, consent to a background check and submit form EMD -024 along with any needed documentation.

2)      Temporary Registration – Temporary registration of volunteers may be needed during time of emergency; “In those emergency situations requiring immediate or on scene recruiting of volunteers to assist in time critical or life threatening situations” (WAC 118-04-080 (3ai)). In these cases, submittal of form EMD-024, background check and other requirements are considered too burdensome. A Temporary Registration shall be issued that includes name, date of birth and address. When collecting information full information must be gathered along with picture identification in order to enroll.  This information shall only be taken by a permanently registered member of this program.

References:

·         Local or Jurisdictional Code – Emergency Operations

·         Washington State RCW 38.52  Emergency Management Act http://apps.leg.wa.gov/rcw/default.aspx?cite=38.52

·         Washington State WAC 118-04  Emergency Worker Program http://apps.leg.wa.gov/wac/default.aspx?cite=118-04

·         Washington Military Department – Emergency Management Division http://www.emd.wa.gov/

·         County Emergency Operations

Definitions:

Active Period – Any disaster event or exercise requiring activation of volunteers under this plan.

Training Period – Period between activations where participants typically receive training or other activities.

Volunteer Emergency Worker- Any person who is registered under this program and hold a permanent or temporary voluntary emergency worker identification card.

Emergent or Unaffiliated Volunteer – Any person who is not registered under this program who offers or attempts to provide assistance in emergency response or recovery activities.

Acronyms

AAR – After Action Review

CEMP – Comprehensive Emergency Management Plan

CERT – Community Emergency Response Team

EMD – Emergency Management Division

EOC – Emergency Operations Center

IAP – Incident Action Plan

IC – Incident Commander

ICS – Incident Command System

RCW – Revised Code of Washington

WAC – Washington Administrative Code

Appendix 1: Forms

Emergency Worker Registration Card (EMD-024) http://www.emd.wa.gov/search_rescue/forms/emd-024-b.pdf

Emergency Worker Identification Card (EMD-025) http://www.emd.wa.gov/search_rescue/forms/emd-025-b.pdf

Emergency Worker Daily Activity Report (EMD-078) http://www.emd.wa.gov/search_rescue/forms/emd-078.pdf

Training Mission Request (EMD-079)                              http://www.emd.wa.gov/search_rescue/forms/emd-079.pdf

Fuel, Toll and Ferry Reimbursable Expenses Claim Form (EMD-036) http://www.emd.wa.gov/search_rescue/forms/emd-036.pdf

Medical Expenses Claim Form (EMD-084)                       http://www.emd.wa.gov/search_rescue/forms/emd-084.pdf

Property Loss or Damage Claim Form (EMD-086) http://www.emd.wa.gov/search_rescue/forms/emd-086.pdf

Extraordinary Expense Claim Form (EMD-089)                     http://www.emd.wa.gov/search_rescue/forms/emd-089.pdf